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%

of the customers are more likely to use a local business if it has
information available on a social media site

%

of the customers will pay more for a better customer service

%

of customers who search for a type of local business on a mobile device call or go to that business within 24 hours

%

more likely to sell to an existing happy customer than to a new customer

%

of customers trust
online reviews as much
personal
raccomandations from
real people

%

of sales are lost because user can’t find online content